Device monitoring plan
We watch your devices so you do not have to.
Sites running sensors or connected devices that need to stay online.
Device monitoring plan
We watch your installed devices around the clock, update their firmware and replace faulty units.
2,875 SAR/ monthincl. 15% VAT
madaVISAMastercardApple PaySecure payments by Moyasar
What's included
- 24/7 health monitoring of your devices
- Firmware and security updates
- Diagnosis and replacement of faulty units
- A monthly health report
How it runs
- OnboardingWe connect your devices to our monitoring
- Every dayAlerts reviewed, issues raised with you
- Every monthHealth report and update summary
What you receive
- Response within 4 business hours on any device fault
- A monthly report on uptime and issues
What we need from you
- Remote access to the devices or their gateway
- A contact for site visits
Not included
- The cost of replacement hardware outside warranty, which we quote before ordering
Questions
- Does it renew automatically?
- No. You choose monthly or a prepaid year, and we ask before any renewal.
Need something bigger? Tell us about it and we will send a tailored proposal.
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