Arabic AI assistant on WhatsApp for customer service and bookings
Your customers already message you on WhatsApp. We build an assistant that answers them in Arabic or English at any hour, books appointments and orders, and passes the conversation to a person when it should.
Priced by quotation
Every system is different, so we quote a fixed price per phase after a short call. Reply within one business day.
The problem
- Messages pile up outside working hours and customers go elsewhere.
- Staff spend the day answering the same questions about prices, locations and availability.
- Bookings and orders taken in chat never reach your system without retyping.
How we solve it
- SenseWe review your real customer conversations to find the questions and requests worth automating, and the ones that must stay with people.
- RunAn assistant on the official WhatsApp Business Platform, connected to your booking, CRM or order system, with handover to your team inside the same chat.
- DecideAnswers grounded in your own content and rules, with monthly reports on what customers ask and where the assistant needs improving.
What you get
- A conversation design for your top requests in Arabic and English
- WhatsApp Business Platform setup on your number, including message templates
- Integration with your booking, CRM or order system
- Handover to a staff member when needed, with the full chat history
- A dashboard of conversations, bookings and handovers
How it runs
- Week 1Review of your conversations and systems, and a fixed quote
- BuildAssistant built and tested with your team on real questions
- LaunchLive on your number, starting with a limited set of topics
- After launchAI operations plan to keep answers accurate and add topics
Questions
- Does it understand Saudi dialect?
- It is built and tested on Arabic as your customers actually write it, including Saudi dialect, and on English. We test it against your real messages before launch.
- Can it give wrong answers?
- We limit it to your approved content and tasks, and it hands over to a person when it is unsure. Monthly reviews catch and fix weak answers.
- Do we keep our WhatsApp number?
- Yes, if the number can be moved to the WhatsApp Business Platform. We check this before starting.
- Is it compliant with WhatsApp rules and PDPL?
- We use the official WhatsApp Business Platform and Meta's approved message templates, collect only the data each task needs and follow the Personal Data Protection Law.
- What are the running costs?
- Meta charges per conversation under its WhatsApp pricing, plus a monthly plan for hosting and improving the assistant. Both are shown in your quote.
Request a quotation
Start a project
Tell us about it and we reply within one business day.